SHIPPING & RETURNS
Due to the current events as it relates to the COVID-19 pandemic, there may be delays in shipping. Thus production/shipping times can extend as long as 14-20 days. Once the order is shipped, the customer will receive a notification email containing courier details and a tracking number. Please note that we cannot be held liable for any parcels/packages that may get lost or stolen as a result of any specific delivery instructions.
International shipments may be subject to import taxes/duties as well as custom fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient.
ALL SALES ARE FINAL, but ATIRE APPAREL will accept returns or exchanges on items that are damaged upon receipt. Damages include: receiving the wrong size garment, different from what was ordered, garment is torn and or ripped as well as defective printing. All products will be replaced with the same item in the same color. The customer has approximately 30 (calendar) days from date of package RECEIPT to notify us of the defect via email, at firstname.lastname@example.org
ATIRE APPAREL will not offer returns or exchanges on products whereas the incorrect size was chosen by the consumer. Please make sure that you use the sizing charts or you can contact us via email if you're indecisive before purchasing.
If a product is returned to our warehouse as undeliverable because an incorrect address was provided, a change in address before the order was shipped…etc.; the customer will be responsible for the shipping cost for the reshipment of your order. Please make sure that your mailing address is correct before processing an order. We only send to the address YOU provide during order process.
ATIRE APPAREL is a print on demand company, which means all products are made when an order is placed by the customer. ATIRE APPAREL utilizes outsourced manufacturers to print our graphic designs for speed and quality and some items will be shipped separately.
In regards to graphic images (not font), the actual graphic may be increased in size for clarity on our website. This is not considered a defect in quality or product. Please note that colors may not be exact, but will be close, due to digital mockup limitations and varying screen resolutions.